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Workforce Management Coordinator

Buena Park, California

Job Category: Administration/Management

Req ID 21070
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Overview:

$18.55 / hour

Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott’s Berry Farm is the place for you!

Working at Knott’s Berry Farm, you will have access to these amazing perks:

  • Complimentary admission to Knott’s Berry Farm and all Cedar Fair parks
  • Earn complimentary tickets for your friends and family
  • Discounts on food and merchandise 
  • Special events for associates only
  • Building lifelong friendships 
  • Resume building skills 
  • Flexible schedule
  • Employee recognition programs

Responsibilities:
  • Receiving phone calls from associates who are unable to fulfill their scheduled shifts and communicate the absence to the appropriate department.
  • Coordinate the covering of shifts, left open due to associate absences, by contacting associates who may be available to work and adding the shift to the schedule in Kronos.
  • Perform the day of timekeeping functions for all departments. Processing timecards, entering missing punches, comments, and paycodes.
  • Maintaining the schedules on the day of, adjusting shifts, transferring of associates between locations, and solving scheduling issues.
  • Communicate trends in guest demand, associate absences, and/or schedule changes to the Scheduling Team, for adjustments in future schedules.
  • Coordinate the resolution of associate scheduling concerns, by directing the associate to the appropriate scheduler, leadership team, or resolving the concern themselves.

Qualifications:
  • High School Diploma. Preferred: Associate’s degree/vocational or technical Degree.
  • Strong organizational skills and time management.
  • Must be able to multi-task
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, and DMV
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