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Guest Service

Shakopee, Minnesota

Job Category: Admissions/Guest Services

Req ID 20308
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$18 / hour

Provide information and answers to guest questions in our office and by phone in our Call Center.

You'll also...

  • Assist guests with a welcoming, friendly and professional level of service
  • Research answers to questions as needed and provide efficient follow-up
  • Document, answer and resolve guest questions and complaints
  • Maintain our Guest Management System Database
  • Actively listen to guest feedback and provide updates to Team Leads

Some of our amazing perks and benefits:

  • Paid Training!
  • FREE Admission!
  • FREE Tickets for friends + family
  • Food and Merchandise Discounts
  • Work with people from all over the world
  • Employee-only RIDE nights, GAME nights and FREE FOOD nights!


Cedar Fair is home to 13 unique and exciting properties. Valleyfair in Shakopee, Minnesota, providesreal-world experience, advanced training, and friendships that span the globe. All while earning a competitive wage in a FUN environment. As an associate, you'll...

  • Deliver our BEST DAY experience to all park guests and teammates.
  • Develop skills, knowledge, and experience to benefit your future.
  • Interact with different people of all ages and backgrounds.

  • People who love helping others and will support the needs of our guests and associates.
  • Good judgement and a commitment to safety.
  • Ability to work and interact with people from diverse backgrounds.
  • Individuals with a passion and excitement about Valleyfair.
  • Ability to complete and pass required Guest Services training.
  • Availability to include some weekdays, weekends, evenings and holidays.
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