Guest Services Associate
Vaughan, Ontario
Job Category: Admissions/Guest Services
Req ID17523Overview:
Responsibilities:
Qualifications:
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$17.50 / hour
- Candidates must be a minimum age of 18 years.
- Candidates must be available to work Thursday - Sunday until 1 am.
Joining our Canada’s Wonderland team means you’ll provide guests with exceptional service when they visit the park.
Some of our amazing perks and benefits:
- FREE Admission to Canada’s Wonderland and other Cedar Fair parks!
- Earn promotional tickets for friends & family!
- 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food.
- FREE and/or discounted admission to many Ontario attractions.
- Work with a diverse team in a fun environment.
- Employee events with RIDES, GAMES, and FREE FOOD!
Responsibilities:
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge, and experience that will benefit in your future
You’ll also
- Complete sales transactions, upgrades, redemptions and Group Sales.
- Work with other departments to provide guests with enjoyable experiences and positive solutions.
- Resolve guest issues and concerns over the phone, in person, and through email.
- Assist admissions supervisory team with the operation, and close out procedures.
- Assist guests with ride accommodations, and our RAP program.
- Have other opportunities to learn and expand your knowledge.
Qualifications:
- You!
- Previous retail sales experience or a willingness to learn.
- Someone who is cheerful and has a courteous manner with a natural smile.
- Someone who enjoys working and interacting with people from diverse backgrounds.
- Individuals with a passion and excitement about Canada’s Wonderland.
- Availability that includes working flexible shifts on weekdays, weekends, evenings, and holidays.