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Guest Services Associate

Kansas City, Missouri

Job Category: Admissions/Guest Services

Req ID 21185
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A guest service associate at Worlds of Fun is responsible for providing excellent customer service to guests visiting the amusement park. Great communication skills and a friendly, outgoing personality are essential for this role. Specific job duties may include:

  • Greet and assist guests in a friendly and professional manner
  • Assisting guests with disabilities or special needs
  • Respond to guest inquiries and concerns, providing accurate and timely information
  • Handle guest complaints and resolve issues in a timely and satisfactory manner
  • Provide information about park attractions, events, and other guest services
  • Ensure guests are aware of park policies and procedures
  • Assisting with lost and found items
  • Ensure guest satisfaction through proactive guest interaction and engagement
  • Be able to work outdoors in various weather conditions

Some of our amazing perks and benefits:

  • Paid training and FREE uniforms!
  • FREE admission to Worlds of Fun and other Cedar Fair parks!
  • FREE tickets for friends and family!
  • 25% discounts on Food and 25% discounts on Merchandise!
  • Work with people from here, near and from all over the world!
  • Employee-only RIDE nights, GAME nights and FREE FOOD events!


Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season! As a member of our team, you’ll...

  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
  • Interact with different people of all ages and backgrounds.
  • Gain skills, knowledge and experience that will benefit your future.

  • People who love helping others and will support the needs of our guests and associates.
  • Good judgement and a commitment to safety.
  • Ability to work and interact with people from diverse backgrounds.
  • Individuals with a passion and excitement about Worlds of Fun.
  • Availability to includes some weekdays, weekends, evenings, and holidays.
  • You!
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