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Admissions and Ride Operations Internships

Sandusky, Ohio

Job Category: Internships/Co-Ops/Apprenticeships

Req ID 20581
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Overview:

The internship program experience combines Cedar Point’s business needs with college level internship requirements. As an intern, you will have the opportunity to grow and learn in the hospitality and amusement park tourism industry through hands-on exposure to day-to-day operational tasks within your assigned Division. You will be responsible for providing excellent guest service and utilizing leadership skills while collaborating on group projects to ensure a successful operation.


Responsibilities:

Admissions Internal Audit
Act as an internal auditor for the Admissions operation at Cedar Point, including Fast Lane, Season Pass, and Ticket Sales, labor analysis, product/sales analysis, time-motion studies of guest flow and efficiency, and other control functions.

Guest Experience
This internship provides experience in our communications center, aiding guests in our Guest Services Office, leading VIP Tours of the park, including our exclusive Sunrise Thrills tour program, and being a Guest Experience Advocate for the park at our Courtesy Corps stands. Select Leadership positions available.

Admissions - Training and Development
Immerse yourself in the operating functions of the Admissions, Guest Experience, Traffic, and Tolls Departments. This internship will facilitate in the orientation and training of all department associates. These interns will also complete follow-up training for associates as needed throughout the summer.

Ride Operations – Training and Development 
This internship will focus on the training and development of the Ride Operations team. As a Training and Development intern you will work with our supervision team to facilitate our general rides training course and Ride Operator iROC course to all ride operators. These interns will also complete training related audits and surveys. This internship requires at least one season of prior experience as a ride operator.

Ride Operations – Audit
Act as an internal auditor for the Ride Operations team. This intern will perform iROC, Fast Lane, ADA, and ride location Cleanliness audits daily for our 70+ rides.

Admissions and Ride Operations – Compliance
Ensures all related paperwork and forms including certification checklists, pre-opening/closing inspection forms, and daily operational reports are accurate, complete, consistent, logged, and correct.  Will also focus on workforce management and labor law compliance for the Admissions, Guest Experience, Traffic, Tolls, and Ride Operations Team.

Ride Operations – Guest Experience
Ensures the ride operations team is giving the best day experience to our guests. This intern will be responsible for answering guest comments, auditing guest and associate incentives, and completing guest surveys. This intern will also complete/update statistical summaries for each ride and ride wait times.

Aquatics Operations – Compliance 

Ensures all related paperwork and forms including certification checklists, pre-opening/closing inspection forms, and daily operational reports are accurate, complete, consistent, logged, and correct.  Will also focus on workforce management and labor law compliance for the Aquatics Operations Team.


Qualifications:
  • Must be at least 18 years of age
  • Must be attending an accredited college or university within the United States
  • Ability to work nights, weekends, and holiday periods to meet business needs
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law
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