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Hotel Banquet Server

Buena Park, California

Job Category: Hotel Operations

Req ID 23368
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Overview:

$16.00 / hour

This position is responsible for the complete set‑up,  service, and clean‑up of catering events. This position will provide guest service in a timely, courteous, and professional  manner consistent with Knott's Berry Farm's grooming, attendance, and operational standards.


Responsibilities:
  • Able to transport large trays, up to 30 lbs, through a crowded room on a continuous basis throughout shift.
  • Follows department and Knott's Berry Farm's operational SOP's.
  • Ensure food & beverages are served promptly.
  • Check all equipment for damage and cleanliness.
  • Complete table set‑ups as directed and in accordance with BEO's.
  • Complete rooms set‑ups as directed by BEO.
  • Serve food in accordance with BEO and direction from shift leads.
  • Provide "Yes, I can" service
  • Report all unsafe or unusual conditions to supervision.
  • Follows proper chemical and safety standards.
  • Maintain cleanliness of all respective equipement, guest and service areas while following all safety standards (including vacuuming carpets).
  • Follows and enforce policies regarding the consumption of alcohol during events.
  • Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies.
  • Breakdown rooms at completion of event in accordance with direction from Banquet Team Leader and/or Banquet Manage

Qualifications:
  • Must be at least 18 years of age.
  • Must follow proper service standards.
  • Possess a state of California Food Handler's card.
  • Must be able to satisfactorily communicate in English with guests and visitors.
  • Ability to work nights, weekends and holiday periods to meet business needs.

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