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Merchandise - Hotel Gift Shop

Buena Park, California

Job Category: Hotel Operations

Req ID 22709
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$16.25 / hour

Must be 18+ to apply! 

Part-time position

Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott’s Berry Farm is the place for you!

Working at Knott’s Berry Farm, you will have access to these amazing perks:

  • Complimentary admission to Knott’s Berry Farm and all Cedar Fair parks
  • Earn complimentary tickets for your friends and family
  • Discounts on food and merchandise
  • Special events for associates only
  • Building lifelong friendships 
  • Resume building skills 
  • Flexible schedule
  • Employee recognition programs


As a Merchandise Sales Associate, you will perform daily sales operations of assigned Merchandise location at the Knott's Hotel.  Ability to operate a Point of Sales cash register, cash handling skills, able to stock and clean location, while performing guest service.

  • Assist guests in retail location by providing guest service.  Provide product selection and information of the product for the guests.
  • Engage in suggestive selling techniques.
  • Conduct sales transactions on a cash register/or use of cash handling skills. Ability to detect counterfeit currency.
  • Receive/Deliver cash funds from the Glory machine and complete paperwork needed for the Glory machine.
  • Complete cash handling and merchandise location paperwork.
  • Clean and restock retail location on the daily basis; move and organize stock in store and stockroom. Report any concerns about the stock, stockroom, and sales floor to the area Team Leader immediately.
  • Engages in observational loss prevention practices (i.e. observes surrounding areas for theft of product and guests property, checks for counterfeit currency, and follows proper cash handling procedures).
  • Open and close assigned retail location.
  • Some locations require special skills.  These skills include candy production, stroller rental, magic demonstrations, hat embroidery, leather engraving, and photography.  Individuals with these skills should be placed in appropriate locations.
  • Assist Team Leader with any other tasks assigned.
  • Perform basic product presentation assignments.  This includes and is not limited to maintaining the presentation of the product to enhance the guests shopping experience by keeping the hangers in a question mark setting, making sure the sizes are together, and the product is organized and full at all times.

  • California Food Handlers Card at select locations
  • Ability to handle money and give correct change in U.S. currency with/without the use of electronic equipment, such as a cash register or calculator.
  • Ability to acquire knowledge about product being sold at locations.
  • Ability to work nights, weekends and holiday periods to meet business needs.
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
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