Guest Services Associate
Kansas City, Missouri
Job Category: Admissions/Guest Services
Req ID 22918Overview:
Responsibilities:
Qualifications:
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$15/hour
A guest service associate at Worlds of Fun is responsible for providing excellent customer service to guests visiting the amusement park. Great communication skills and a friendly, outgoing personality are essential for this role. Specific job duties may include:
- Greet and assist guests in a friendly and professional manner
- Assisting guests with disabilities or special needs
- Respond to guest inquiries and concerns, providing accurate and timely information
- Handle guest complaints and resolve issues in a timely and satisfactory manner
- Provide information about park attractions, events, and other guest services
- Ensure guests are aware of park policies and procedures
- Assisting with lost and found items
- Ensure guest satisfaction through proactive guest interaction and engagement
- Be able to work outdoors in various weather conditions
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE admission to Worlds of Fun and other properties!
- FREE tickets for friends and family!
- 25% discounts on Food and 25% discounts on Merchandise!
- Work with people from here, near and from all over the world!
- Employee-only RIDE nights, GAME nights and FREE FOOD events!
Responsibilities:
Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season! As a member of our team, you’ll...
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Worlds of Fun.
- Availability to includes some weekdays, weekends, evenings, and holidays.
- You!